
Family Matters is built around the passion Kim Falahati has always had for helping others
Kim Falahati founded Family Matters on the basis of offering affordable services that rejuvenate you so that you can become your best self and redirect your energy to what matters most: yourself and your family.
What Kim has gone through in her personal life, helps her personally understand being overwhelmed and the depression her clients and loved ones go through when they feel hopeless. She has experienced many deaths in her life, including the unexpected loss of her best friend of 25 years, she is her own caretaker to her senior parents, and her mother has been in and out of the hospital for the past 10 years for Monomania Tremors, Dystonia, her two brain surgery’s and for the pacemaker in her heart. It is these experiences that have helped shape Kim into the kind of caregiver to help her clients during their difficult times. By anticipating their needs and what they will be going through, Kim is able to offer hope, advice, and emotional support to help make them see the light at the end of the tunnel. What she is to her family, is what she is to all of her clients; Family Facilitator.
In the 18 years Kim has worked with families as a teacher, nanny, house manager, and family facilitator, she noticed one consistent request from the families she worked with: We wish we had more quality time to devote to our families and ourselves.
That need, along with her desire to help others, she’s a Certified Life Coach and has a background in Psychology and Early Child Development, led Kim to develop the four pillars of Family Matters: Professional Organizers and Movers; Donation and Junk Hauling; Estate Sale; and Downsizing. Family Matters is your one stop shop helping you from start to finish so you only have one company to work with, one company to call and one company to pay.
Kim is proud member of:
- San Ramon and Pleasanton Chamber of Commerce
- 2017 Ambassador Chair for San Ramon Chamber of Commerce
- 2019 San Ramon Ambassador of the year
- 2019 City of San Ramon Board of Directors
- NASSM-National Association of Senior Movers
2019 Best of Alamo Award

“September 27, 2019 — Family Matters has been selected for the 2019 Best of Alamo Award in the Professional Organizer category by the Alamo Award Program.
Each year, the Alamo Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Alamo area a great place to live, work and play.