Family Matters is your Family Facilitator helping through any transition from A-Z, specializing in Seniors, Divorce and Collectors.

We provide home based services helping you organize, downsize, pack, move, unpack, host estate sales and clear out your home. We aren’t your typical company as we understand the emotional attachment with ones home and belongings and how difficult it is to see the light at the end of the tunnel. Which is why we offer emotional support for FREE! Although Family Matters specializes in seniors, collectors and divorce, we can help with any transition including prepping for your remodel, nanny placement and more. Family Matters is your one stop shop helping you and your loved ones save time.

Going through a transition and looking for emotional support? Our Founder, Kim Falahati, has a degree in Psychology and Early Childhood Development and has worked in families’ homes for over 17 years helping people overcome the challenges life throws at us. Whether it’s helping prepare for assisted living or the trauma and sadness from divorce or grief. Kim will create a plan and map out your life’s goals, helping focus on the present, getting from where you are today to where you want to be in the future.

How Can We Save You Time?

Estate Sales

Do you need to sell items due to downsizing, moving, divorce, bankruptcy, or death?  With no upfront cost, we will organize, stage, price and post your sale on multiple sites. After the sale, we will clear out your home so the stagers and contractors can do their job. We personally understand the emotions you go through during you transition. We don’t just help sell your belongings, we help you see the light at the end of the tunnel.


Organize/Downsize-We take the worry and work out of the daunting process and help people with that overwhelming questions of “Where do I start?” We’ll walk through the rooms that make you feel overwhelmed and develop a plan to change the space and change the habits. We take notes on what kind of collector you are and what’s taking up the most space, so we can get to work helping you streamline your home or office.

 Move-We Understand moving is n overwhelming process, with so much to do and so little time. We’re here to help make it as stress free as possible. We assist in each step of the move, carefully wrapping and packing your possessions, decluttering as we go, labeling each box identifying what room and what items are inside. Whether your moving your belongings to a pod or to your new home, we make sure all you items are organized and secure.

Family Facilitator

Are you going through a divorce? Did you lose a loved one? Family Matters has helped many families adjust through transitions with patience, guidance, support, and the time to allow you and your loved ones to get through this stage to move on to the next chapter. We will guide and support you to develop a positive attitude to accept that change is an imminent part of healing.  We will help you focus on the present, getting from where you are today to where you want to be in the future. Creating a plan and mapping out life’s goals is imperative to a successful outcome, and we have the training, background, skills, and life experience to make you whole again. Life’s transitions affect every family member differently, but with the right guidance, support and help with adjustment, these transitions can run smoother, causing less stress, grief, trauma, and even an overall sense of purpose and well-being.

Nanny Placement

Finding a responsible, honest, trustworthy Nanny to care for your children in your absence is an extremely important responsibility. We have the knowledge and experience to find qualified, caring, loving, dependable, and trustworthy Nannies to take care of your loved ones. We place your ad that you approve on 7 different sites, search to find the right candidates and prescreen so you only have to meet the candidates that are qualified and can accommodate your family needs. After we find you the right fit, we’ll be here to answer any questions or give advice. Our job doesn’t end just because you found the perfect Nanny.

Going through change is hard. My parents were going through a divorce and Kim came highly recommended to help us get things packed, moved and organized during our change. I will admit that when I first considered even entertaining the idea for someone to help I wasn’t on board. Why would I pay someone to do what I needed to do and had been doing for months? I met Kim and wanted to understand what she offered. I was impressed with the list of things she said she could do and was even more comfortable with her as she seemed genuine. She gave us a great quote and was so organized with her network of contacts and her way of handling logistics she ran with it. She gave us a task for the remainder of the day and we met again early the next morning. In two days we moved mountains with her Team! Realizing I did need help made me so thankful for it as it made things go faster than it would have taken me and much less stressful than it could have been.
I feel that the things Kim offers support for are hard for anyone to deal with let alone admit we need some support and help from someone. I was one of those people, but am so glad that Kim was able to help us through what we were experiencing both from a moving and job perspective and from a supportive emotional point of view.
Kim is outstanding and I would highly suggest any of her services for what you may need! Thank you, Kim and team, for all you did and continue to support us on!

Click here to read more about what our clients say about us!

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Located in the Bay Area serving Contra Costa County and surrounding areas